Job Description

Provide customer support by addressing inquiries, sharing product information, offering personalized recommendations, and answering questions to enhance the overall customer experience. Respond promptly and effectively to incoming calls, emails, and online inquiries, addressing customer questions and handling special requests in a timely manner. Accurately process customer orders using point-of-sale (POS) systems, ensuring all transactions and payments are properly recorded. Collaborate with team members to clarify customer concerns, communicate special instructions, and relay customization requests as needed. Resolve customer complaints and issues with professionalism and empathy, taking prompt action and escalating more complex matters to management when appropriate. Perform a variety of administrative duties, including data entry, filing, and maintaining customer records, to support smooth and efficient office operations.
Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Language:

English (Preferred)
Work Location: In person

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