Job Description

Job Title: Indoor Sales Executive (Back Office - Calicut)

Location:

Calicut, Kerala

Company:

Printzed Design and Artwork Services (Dubai-based)

Job Type:

Full-Time

About the Company:

Printzed Design and Artwork Services

is a leading Dubai-based company specializing in high-quality printing, design, and branding solutions. With our back office in Calicut, we aim to deliver seamless customer service and creative support to our UAE clients.

Job Summary:

We are looking for a dynamic and customer-focused

Indoor Sales Executive

to join our Calicut office. The ideal candidate will be responsible for handling

Dubai-based customer inquiries

, providing support in English and Hindi, and coordinating with our operations team to ensure excellent service.

Key Responsibilities:

Handle inbound calls, WhatsApp messages, and emails from Dubai customers. Understand client requirements and suggest appropriate products/services. Prepare and send quotations, process orders, and follow up with customers. Coordinate with the Dubai team for order status, delivery, and support. Maintain daily records of inquiries, follow-ups, and sales. Achieve monthly sales targets and ensure customer satisfaction. Maintain a professional and friendly communication style at all times.

Requirements:

Prior experience in sales or customer service (preferred).

Fluent in English and Hindi

(must). Excellent communication and interpersonal skills. Basic computer skills (MS Office, Email, WhatsApp Business). Fast learner with a proactive attitude. Ability to multitask and work under pressure.

Salary & Benefits:

Competitive salary based on experience. Incentives based on performance. Training and growth opportunities within the company. Supportive and friendly work environment.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Education:

Diploma (Preferred)
Language:

English and Hindi (Required)
Location:

Kozhikode, Kerala (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person