We are looking for energetic Sales Executive to attend a large amount of inbound customer enquiries and convert them to successful check-ins. You will be required to attend customer calls and consultant them about our properties and convert them to bookings. Also, you will be responsible for payment follow-ups and booking follow-ups. Your contribution will help enhance our sales and customer satisfaction.
Designation: Travel Consultant
Qualifications:
Diploma, Graduates, Post Graduates
0-03?years of experience in the hospitality domain.
Excellent communication skills in English, Tamil. Professional fluency in English
Responsibilities
Manage large amounts of incoming calls
Manage incoming service calls.
Impeccable listening skills, willingness to learn and ability to work well in a team environment
Meticulous attention to detail.
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information about our holiday homes
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Job Types: Full-time, Permanent
Pay: ₹16,500.00 - ₹23,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Compensation Package:
Performance bonus
Yearly bonus
Schedule:
Evening shift
Morning shift
Weekend availability
Ability to commute/relocate:
Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
Night Shift (Preferred)
Day Shift (Preferred)
Work Location: In person
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