. Creating, Changing & Uplifting the Lives of over thousands of underprivileged Families in India. Kottanz today has become a livelihood for more than many women in need. All our products are 100% natural & handmade
The role:
Kottanz is looking for an enthusiastic and customer-focused Sales Executive with 0-1 year of retail experience. The ideal candidate will support sales operations, assist customers, and contribute to delivering a high-quality in-store experience.
Key responsibilities:
Manage customer enquiries online
by providing timely and accurate information about products, styling, pricing, and availability.
Follow up with potential customers
to guide them through the purchase journey and support sales conversion.
Assist walk-in customers
in selecting products, offering styling advice, and ensuring a professional and engaging in-store experience.
Educate customers
about Kottanz handwoven products, the story behind the craft, and styling versatility.
Drive sales
by effectively promoting products, offering suggestions, and encouraging repeat purchases.
Maintain customer relationships
through personalized interactions, follow-ups, and addressing feedback promptly.
Coordinate with internal teams
for smooth order processing, inventory updates, and delivery management.
Support store presentation and merchandising
, ensuring products are displayed in a visually appealing and brand-consistent manner.
Maintain accurate records
of enquiries, customer interactions, and sales performance.
Represent Kottanz professionally
in all customer communications, reflecting the brand's values and ethos.
Requirements & Skills
0-1 year of experience in sales, retail, or customer-facing roles.
Bachelor's degree required
Background in fashion, lifestyle, or retail.
Strong verbal and written communication skills.
Professional, customer-focused attitude with attention to detail.
Comfortable engaging with customers online and in-person.
Basic sales, upselling, and follow-up skills.
Perks:
? Health Insurance of 2 lakh sum insured, Covers self + children + spouse.
? 30 Annual Paid Leave (18 Casual + 12 personal time off).
? Rewards and Recognitions program.
? Annual Company outing to celebrate Success together.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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