Job Description

This job is only for female candidates.
1. Prioritize and process customer orders and requests submitted by telephone, email, live chat, or instant message

2. Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order, or have received faulty products

3. Maintain thorough and accurate customer service records

4. Keep confidential records and financial information private and secure

5. Liaise with company suppliers to arrange collections, deliveries item repairs, correspondence, and email management

6. Work as part of the sales team to drive positive company sales results

8. Help customers register online and process their orders

9. Check product availability for customer orders and order or re-stock items if necessary to satisfy the customer

10. Communicate with customers about their orders, including any delays or changes in delivery

Job Types: Full-time, Permanent

Pay: ₹320,000.00 - ₹420,000.00 per year

Application Question(s):

Do you have any experience in this field?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Required)
Shift availability:

Day Shift (Preferred) * Night Shift (Preferred)