Job Description

Sales Executive - Hair Care Retailer (Bangalore & Hyderabad)

Key Responsibilities:

- In-Person Consultations: Greet and engage customers at our studio, demonstrate product features through sampling, and provide expert guidance to help them select the best hair care solutions.

- Customer Service Excellence: Address customer inquiries with professionalism, resolve issues promptly, and ensure an exceptional shopping experience.

- Sales & Target Achievement: Actively promote our products to meet and exceed individual and team sales goals.

- Product Expertise: Develop comprehensive knowledge of our product range to confidently answer customer questions and recommend suitable solutions.

- Order Management: Process customer orders efficiently and coordinate with our fulfillment team to ensure timely delivery.

- Follow-Up & Lead Nurturing: Build strong relationships with potential customers through proactive follow-ups, fostering loyalty and closing sales.

- Team Collaboration: Work closely with colleagues and other departments to deliver a seamless customer experience and resolve escalations effectively.

Qualifications & Skills:

- Minimum 2 years of experience in sales or customer service, preferably within retail.

- Excellent communication and interpersonal skills with a knack for building rapport.

- Proven track record of meeting or surpassing sales targets.

- Strong organizational skills with the ability to multitask in a fast-paced environment.

- Passionate about hair care products and eager to expand industry knowledge.

- Exceptional problem-solving skills, with a customer-centric approach.

- Self-motivated, proactive, and able to work independently or within a team.

- Proficiency in leveraging social media platforms for customer engagement and lead generation.

- Willingness to work from 10 AM to 7 PM, Sunday to Saturday, with one weekly day off.

- Must reside in Bangalore and be comfortable working exclusively from our Indiranagar studio.

Job Type: Full-time

Pay: ₹10,174.52 - ₹30,000.00 per month

Work Location: In person