Job Description

Position Title: Sales Executive
Location: Gurugram, Haryana (On-site)
Company: Redcliffe Labs
Company Description
Redcliffe Labs is India's fastest-growing omnichannel diagnostics service provider, operating across 220+ cities through a network of 80+ advanced labs and 2000+ collection centers powered by home sample collection. We are on a mission to provide high-quality healthcare services at affordable rates, making diagnostics accessible and convenient for all.
Role Description
The Tele Sales Executive will be responsible for engaging existing and potential customers, promoting diagnostic services, and supporting sales growth through effective communication. The role requires strong persuasion skills, customer-centricity, and the ability to meet daily and monthly performance targets.
Key Responsibilities

• Call existing and potential customers to promote and sell company products and services.
• Accurately record customer purchase order details.
• Process customer purchases as per company protocols.
• Generate qualified leads for the outside sales team to follow up on.
• Manage customer accounts to ensure continued satisfaction with products and services.
• Build and sustain strong customer relationships to encourage repeat business.
• Use company-provided sales scripts to drive sales and handle customer objections professionally.
• Develop a strong understanding of products and services to recommend suitable solutions based on customer needs.
• Consistently meet or exceed daily and monthly targets related to call volume and sales conversions.

Benefits

• Hands-on experience in healthcare operations with a leading diagnostics provider
• Opportunity to learn and grow within a dynamic and supportive team
• Networking opportunities across the healthcare industry
• One-time meal provided
• Health insurance
• Leave encashment
• Paid time off
• Provident Fund
• Rotational shift schedule

Skills Required