Handle all incoming sales inquiries (online & offline)
Understand customer requirements and coordinate with production team to evaluate product feasibility and pricing
Prepare and send accurate quotations promptly
Manage complete sales order cycle -- from order confirmation to job card creation and routing to production
Enter and maintain accurate records of inquiries, quotations, and confirmed orders in the ERP system
Track status of ongoing orders and coordinate with internal departments (Production, QC, Dispatch) to ensure smooth workflow
Communicate order updates, delivery timelines, and resolve customer queries promptly
Maintain and update customer database, track sales follow-ups, and generate basic sales reports
Support exhibitions, client visits, and product presentations as needed
Skills & Qualifications:
Education: BBA in Marketing or related field
Minimum 2 years of experience in B2B industrial or textile sales
Experience in ERP-based order processing preferred
Proficiency in MS Excel, Word, and email communication tools
Understanding of knitted fabric parameters: GSM, gauge, quality, machine capability
Basic knowledge of knitting product lifecycle (inquiry to dispatch)
Excellent interpersonal skills and ability to build long-term professional relationships
Soft Skills:
Self-motivated, target-driven, able to work independently
Strong communication and coordination abilities
Integrity, confidentiality, and problem-solving mindset
Good follow-up and closure skills
Job Type: Full-time
Pay: ₹18,000.00 - ₹21,000.00 per month
Work Location: In person
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