Job Description

Sales & Customer Experience Associate

Location:

Surat, Gujarat (In-person)

Salary:

?42,000 - ?53,000/month (gross)

Shift:

5-day workweek.

Overnight Shift

aligned with U.S. hours (start between 6:30 PM - 6:30 AM IST)

Are you a strong communicator who enjoys building relationships and delivering exceptional customer experiences?
Join

Brilliance.com.

What You'll Do:

Support clients throughout their buying journey -- from inquiry to post-purchase. Manage and update customer records in our

CRM system.

Work closely with the sales team to

drive revenue and enhance customer retention.

Deliver exceptional service that reflects the values of a premium brand.

What You Bring:

1+ year experience

in a customer-facing role (sales, consulting, or customer service).

Fluency in English - both spoken and written

- is a non-negotiable requirement. Proficiency with computers and tools like

Google Workspace

; CRM experience is a plus. Ability to stay organized, multitask, and prioritize in a fast-paced environment.

Why You'll Love Working With Us:

Job Security

- Over 35 years in business and growing

Career Growth

- Learn, grow, and advance in the luxury e-commerce industry

Compensation & Schedule

Salary:

?42,000 - ?53,000/month (gross)

Schedule:

5-day workweek |

Overnight shift

(aligned with U.S. EST hours) *

Location:

On-site at

Office 901-902, Rio Empire, Opp. Pal RTO, Surat