The person who can communicate with the clients, and connect with them for their need related to products or services, explaining the product to them and address the queries as per effective communication channel.
KEY RESPONSIBILITIES:
Make outbound calls to prospective clients and customers and explain products/services.
Handle inbound inquiries, resolve customer queries, and provide accurate information.
Generate leads through research, and follow up through regular communication and interaction as discussed.
Meet daily/weekly/monthly calling and sales target.
Gather feedback from customers and report to team for process improvement.
Build and maintain strong customer relationship to ensure business.
REQUIREMENTS:
Minimum Qualifications - 12th pass/graduate (preferred)
Proven experience as a Customer support/BPO.
Excellent communication skills - English/Hindi/Gujarati
Good communication and persuasion skills.
Basic computer knowledge (CRM, Excel, MS Office) etc.
Location - Ahmedabad
Immediate Joiner
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Paid sick time
Work Location: In person
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