Job Description

About the job:

We are passionate about timeless elegance, craftsmanship, and creating memorable experiences for our clients. We are looking for a dynamic, customer-focused Jewellery Consultant to join our team and help clients find jewellery pieces that resonate with their style, occasions, and emotions.

Key Responsibilities:

Greet and assist customers in a professional, friendly, and engaging manner. Understand customer needs and preferences to provide tailored product recommendations. Showcase jewellery pieces with detailed product knowledge and storytelling. Convert potential leads and walk-ins into successful sales by building trust and delivering value. Proactively follow up with prospective clients to drive repeat and referral business. Handle sales transactions, including invoicing and processing payments. Maintain store displays and ensure jewellery is presented to high visual standards. Build and maintain strong client relationships to encourage long-term loyalty. Keep updated with latest jewellery trends, collections, and product knowledge. Meet or exceed individual and store sales targets. Assist with inventory management and stock audits. Handle customer queries, concerns, or after-sales issues effectively.
Requirements:

Proven experience of minimum 1 year in luxury retail, jewellery sales, or similar customer service roles. Strong interpersonal and communication skills. Ability to identify buying signals and confidently close sales. Passion for fine jewellery, gemstones, and luxury products. Excellent sales and negotiation abilities. Professional grooming and a customer-first attitude. Basic knowledge of POS systems and inventory tools.
Preferred Qualifications:

Any graduate / postgraduate Diploma/certification in jewellery design, gemology, or luxury retail (not mandatory) Multilingual abilities (especially English + [regional/local languages]) Prior experience with high-net-worth clientele preferable.
Job Type: Full-time

Pay: ?15,000.00 - ?30,024.00 per month

Benefits:

Flexible schedule Paid time off
Work Location: In person