with strong retail sales expertise to manage walk-in customers, understand their furniture requirements, and drive conversions at our Featherlite Furniture Showroom in Porvorim. The ideal candidate should be confident, well-presented, and passionate about delivering an exceptional showroom experience.
Key Responsibilities
1. Retail Sales & Customer Handling
Greet and assist walk-in customers in the showroom with product demos and explanations.
Understand customer needs and recommend suitable products across office and home furniture categories.
Provide detailed information on materials, features, warranty, pricing, and customisation options.
Maintain excellent product knowledge and update oneself on new arrivals and discontinued models.
2. Lead Conversion & Follow-Ups
Convert showroom enquiries into confirmed orders through effective communication and sales techniques.
Follow up with customers for quotations, approvals, payments, and delivery updates.
Maintain a high conversion percentage and meet monthly sales targets.
3. Showroom Presentation & Product Display
Ensure all furniture, catalogues, and swatches are neatly displayed and well-maintained.
Coordinate with the branch team for replenishment of samples and new stock arrangement.
Keep the showroom clean, organized, and customer-ready at all times.
4. Coordination & Documentation
Prepare quotations, invoices, and order forms accurately.
Coordinate with the operations and dispatch team for timely deliveries and installation updates.
Maintain daily sales reports, lead trackers, and customer visit logs.
5. Customer Relationship Management
Build rapport with customers, architects, and walk-in corporate clients.
Handle customer feedback professionally and ensure a smooth post-sales experience.
Job Type: Full-time
Pay: ₹21,294.96 - ₹30,906.21 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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