Job Description

1.

Business Development

Identify and pursue new sales leads for freight forwarding services. Generate new business opportunities through cold calling, networking, referrals, and market research. Develop and execute sales strategies to achieve targets.
2.

Client Relationship Management

Build and maintain strong, long-term relationships with customers. Understand clients' logistics needs and provide tailored freight solutions. Ensure high levels of customer satisfaction through effective communication.
3.

Quotations and Negotiations

Prepare and send competitive quotations for air, sea, and land freight. Negotiate rates, service terms, and contracts with clients and carriers. Follow up on quotations to convert them into bookings.
4.

Market Research and Analysis

Monitor market trends, competitors, and industry developments. Analyze client feedback and shipping trends to identify opportunities or gaps.
5.

Coordination with Internal Teams

Work closely with the operations and documentation teams to ensure seamless service delivery. Provide accurate shipment details and special client requirements to the operations team.
6.

Sales Reporting and CRM

Maintain records of sales activities, pipeline updates, and client interactions using CRM tools. Report on monthly sales performance, forecasting, and planning.
7.

After-Sales Support

Address any post-shipment issues and ensure proper customer support. Follow up on payment collections, if required.
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Compensation Package:

Performance bonus Yearly bonus
Schedule:

Day shift
Work Location: In person