Job Description

Overview

We are looking for a motivated and customer-focused

Sales Executive

with experience in flight ticket booking and travel services. The ideal candidate should have strong communication skills, excellent product knowledge, and the ability to handle end-to-end travel booking queries.

Key Responsibilities

Handle customer inquiries related to

domestic and international flight bookings

. Provide fare quotes, itinerary options, and assist customers in selecting the best travel deals. Book flight tickets using GDS systems (Amadeus/Sabre/Galileo) or online portals. Manage

PNR creation, modification, cancellation, and refunds

. Maintain strong relationships with customers to ensure repeat business. Achieve monthly

sales targets

and contribute to revenue growth. Resolve customer issues quickly and professionally. Keep updated with airline policies, promotional fares, and travel regulations. Coordinate with airlines, travel partners, and internal teams as needed. Prepare daily sales reports and maintain booking records.

Skills & Qualifications

Minimum 1-3 years of experience in

flight ticketing or travel sales

. Knowledge of GDS (Amadeus/Sabre/Galileo) is preferred. Strong communication, negotiation, and customer service skills. Ability to multitask and work in a fast-paced environment. Basic computer proficiency (Excel, Email, CRM tools). Attention to detail and accuracy in ticketing.

Optional (Add if needed)

Experience in holiday packages or visa processing. Ability to work flexible shifts (if required).

Salary

As per industry standards + incentives based on sales performance.
Job Type: Full-time

Pay: ?12,000.00 - ?25,000.00 per month

Work Location: In person