Job Description

Job Location: Surat
Job Summary: The Counter Sales Executive will be responsible for providing exceptional customer service, promoting and selling jewelry products, and maintaining a clean and organized sales environment. This role involves interacting with customers, assisting them in selecting jewelry, handling sales transactions, and ensuring that the showroom meets its sales targets.
Key Responsibilities:

• Greet and engage customers in a professional and friendly manner.
• Assist customers in selecting jewelry based on their preferences, needs, and budget.
• Provide detailed product knowledge about the jewelry, including materials, craftsmanship, and pricing.
• Promote special offers, new arrivals, and seasonal promotions.
• Handle cash, credit, and other payment methods accurately, ensuring smooth transactions.
• Maintain inventory and ensure that all products are properly displayed and well-organized.
• Ensure the cleanliness and presentation of the showroom is always up to standard.
• Handle customer inquiries, resolve complaints, and ensure overall customer satisfaction.
• Maintain accurate records of sales, customer details, and inventory.
• Collaborate with the sales team to achieve monthly and annual sales targets.
• Assist in stock-taking and inventory management.
• Stay updated on current jewelry trends and product knowledge.
• Adhere to all showroom policies and procedures.

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Proven experience in sales, preferably in a jewelry or luxury goods environment.
• Excellent communication and interpersonal skills.
• Strong customer service skills with a friendly and approachable demeanor.
• Good mathematical skills and the ability to handle transactions accurately.
• Ability to work well in a team and meet sales targets.
• Attention to detail and an eye for luxury items and design.
• Knowledge of jewelry materials, styles, and trends is a plus.
• Flexibility to work in shifts, including weekends and holidays.