Job Description

We are looking for a

Inside Sales Executive

to join our team

at Courtyard Farms

. The role involves managing customer calls, delivering outstanding customer service related to

B2C Sales

. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is

Diploma

and

2 - 6 years of experience

. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a

6 days working

week during the

Flexible

shift.

Job Types: Full-time, Fresher

Pay: ₹10,539.41 - ₹22,000.00 per month

Benefits:

Provident Fund
Compensation Package:

Performance bonus
Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person