Job Description

- Sales Executive cum Student Counsellor

Department:

Admissions & Business Development

Location:

Whitecaps International School of Pastry, Bengaluru

Experience:

3+ years in Education/Admissions Counselling & Sales

Reporting to:

Head - Business Development

About Whitecaps International School of Pastry

Whitecaps is India's premier institute for pastry and culinary arts, known for

world-class chef mentors, international exposure, and premium learning programs

. We are looking for a passionate

Sales Executive cum Student Counsellor

who can combine

admissions expertise with empathetic student guidance

to help aspiring chefs build their careers with us.

Key Result Areas (KRAs) & KPIs1. Student Admissions & Sales

Achieve

10-15 monthly enrollments

across Diploma, CE, and Workshop programs. Maintain a

30%+ counselling-to-enrollment conversion rate

. Ensure

95%+ fee collection compliance

within deadlines.

2. Lead & Enquiry Management

Respond to enquiries within

10 minutes during working hours

. Ensure

100% CRM hygiene (Zoho)

with updated lead stages and follow-ups. Convert

70% of campus visits/demo classes

into applications.

3. Counselling Quality

Conduct structured counselling sessions aligning

student goals with Whitecaps programs

. Maintain

student satisfaction score of ?4.5/5

. Provide accurate information on

courses, fees, financial options, and career outcomes

.

4. Student Relationship & Nurturing

Support onboarding, orientation, and

first-week check-ins

for enrolled students. Run

engagement campaigns (WhatsApp/email drips)

for prospective students. Reactivate

15% of cold leads

every month.

5. Events & Outreach

Participate in

2-3 outreach/engagement events

per month (workshops, webinars, open houses). Generate

?15% conversions

from event leads.

6. Reporting & Coordination

Submit

weekly funnel & conversion reports

(lead source, conversion %, drop reasons). Share insights with marketing on

student objections & feedback

. Coordinate with

chefs/operations team

for demo classes, visits, and onboarding.

What We're Looking For

Strong

counselling & objection-handling skills

. Fluency in

English, Hindi, and one South Indian language

(Kannada/Tamil/Telugu/Malayalam). Proven track record in

sales/admissions (education, edtech, or training sector)

. Tech-savvy with

CRM (Zoho preferred), WhatsApp Business, Google Docs/Sheets

.

Why Join Whitecaps?

? Work with

renowned pastry chefs

and be part of India's leading culinary school.
? Attractive

performance-based incentives

in addition to fixed salary.
? Opportunity to

grow into Senior Counsellor/Managerial roles

.
? Be at the forefront of

premium culinary education and student success stories

.

Compensation

Competitive fixed salary +

performance-linked incentives

. Additional benefits: Professional development, exposure to international pastry events, and employee discounts on select workshops.
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Ability to commute/relocate:

Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Education counselling and sales: 3 years (Required)
Language:

English, Tamil, Malayalam, Kannada and Hindi (Required)
Location:

Koramangala, Bengaluru, Karnataka (Required)
Willingness to travel:

50% (Required)
Work Location: In person