Job Description

Immediate Joiners are required

Please read the description carefully and then apply

If you have experience in Customer services - calling profile from the FinTech Company then only apply.

Job Title:

Sales Executive - Calling (English)

Location:

Spaze I-Tech Park, Sector 49, Gurugram

Experience:

6 months to 2 years (in customer support within a FinTech company)

Salary:

?15,000 - ?26,000 per month

Benefits:

All Sundays and 2nd & 4th Saturday off

Note: Excellent English Communication Required.

About the Role:

We are seeking a dedicated and customer-focused

Sales Executive - Calling

to join our

FinTech company

. The ideal candidate will have experience in handling customer inquiries and providing excellent support, specifically within the FinTech industry. This role involves managing customer interactions over the phone, addressing their concerns, and ensuring a positive experience with our financial products and services.

Key Responsibilities:

Handle incoming customer calls, providing prompt and effective support for their inquiries and concerns. Resolve customer issues related to our financial products and services, ensuring high levels of customer satisfaction. Provide accurate information about product features, benefits, and usage to customers. Maintain detailed and accurate records of customer interactions in the CRM system. Collaborate with other departments to resolve complex customer issues and improve service delivery. Follow up with customers to ensure their concerns are fully resolved and they are satisfied with the service. Stay updated on company products, services, and policies to provide informed support.

Requirements:

Experience:

6 months to 2 years in customer support, specifically in the FinTech industry. Strong communication and problem-solving skills. Ability to handle customer queries with patience and professionalism. A customer-centric mindset with a proactive approach to problem-solving. Basic knowledge of financial products and services.

What We Offer:

Competitive salary based on experience and performance. Opportunities for career growth in a leading FinTech company. A positive and supportive work environment. Work-life balance with all Sundays and 2nd & 4th Saturday off.

Please read the description carefully and then apply

To Apply: -

Interested Candidate can contact us on:

+91 8010768617 (WhatsApp Only)

Or you can send us email:

madhur@adrianaa.com

Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How much you rate yourself in 0/10 in English communication skills? Do you have FinTech Industry Experience? How much you rate yourself in 0/10 in English communication skills because Excellent communication English required? Are you a Immediate Joiner?
Experience:

Sales Executive - calling: 1 year (Required)
Work Location: In person