Job Description

Position:- Sales Executive

Gender:- Female/Male

Experience:- Fresher to 6 months

Salary Range:- 15,000 to 25,000

Location:

Gota, Ahmedabad

Roles & Responsibilities:

1. Generating Leads:

i)Identifying potential customers and creating sales opportunities through various channels, including phone calls, emails, and online platforms, exhibitions.

2. Order Management:

i)Coordinate with customers to receive and process orders for printed materials (e.g., packaging, brochures, labels, and signage).
ii)Verify order specifications (paper type, print run, finishing, delivery schedule, etc.). ? Ensure timely entry of orders into the system.

3. Production Coordination:

i)Liaise with the production and pre-press teams to ensure jobs are scheduled and executed as per client requirements.
ii)Track job progress and update clients on timelines or changes.

4. Customer Support:

i)Act as a point of contact between the sales team and customers.
ii)Respond to client inquiries, provide quotes, and resolve order-related issues.
iii)Maintain positive relationships and ensure customer satisfaction.

5. Administrative Support:

i)Assist the sales team with documentation, quotations, and follow-up.
ii)Prepare reports, maintain sales records, and manage databases (customer and job records).

6. Dispatch & Delivery:

i)Coordinate with dispatch teams to ensure timely delivery of printed goods.
ii)Follow up on delivery confirmations and handle discrepancies or complaints.

7. Customer Relationship Building:

i)Build rapport with new and existing customers to encourage repeat business.

8. Product Knowledge:

i)Maintaining a strong understanding of the company's printing products and services to effectively address customer inquiries & issues regarding products.

9. CRM Management:

i)Utilizing CRM software to manage customer information, track sales activities, and analyze customer data

Skills:

1.Strong communication Skills.
2.Customer Service Skills.
3.Organizational Skills.
4.Sound proficiency with Microsoft office.
5.Interpersonal Skills.
6.Patience & Adaptability.
7.Product Knowledge.
8.Timely problem solving skills.
9.Analytical Skills.
10.Team Collaboration.
11.Sales techniques such as upselling & cross-selling.
12.Attention to detail.
13.Negotiation Skills.
14.Active Listening.
15.Phone Etiquette.
16.Ability to generate leads by using own references.

Please Note: You have to travel anywhere in India at the time of exhibition through company's expenses for minimum 4-5 days.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Work Location: In person