Job Description

Position:- Sales Executive

Gender:- Female/Male

Experience:- Fresher to 6 months

Salary Range:- 15,000 to 25,000

Location:

Gota, Ahmedabad

Roles & Responsibilities:

1. Generating Leads:

i)Identifying potential customers and creating sales opportunities through various channels, including phone calls, emails, and online platforms, exhibitions.

2. Order Management:

i)Coordinate with customers to receive and process orders for printed materials (e.g., packaging, brochures, labels, and signage).
ii)Verify order specifications (paper type, print run, finishing, delivery schedule, etc.).
Ensure timely entry of orders into the system.

3. Production Coordination:

i)Liaise with the production and pre-press teams to ensure jobs are scheduled and executed as per client requirements.
ii)Track job progress and update clients on timelines or changes.

4. Customer Support:

i)Act as a point of contact between the sales team and customers.
ii)Respond to client inquiries, provide quotes, and resolve order-related issues.
iii)Maintain positive relationships and ensure customer satisfaction.

5. Administrative Support:

i)Assist the sales team with documentation, quotations, and follow-up.
ii)Prepare reports, maintain sales records, and manage databases (customer and job records).

6. Dispatch & Delivery:

i)Coordinate with dispatch teams to ensure timely delivery of printed goods.
ii)Follow up on delivery confirmations and handle discrepancies or complaints.

7. Customer Relationship Building:

i)Build rapport with new and existing customers to encourage repeat business.

8. Product Knowledge:

i)Maintaining a strong understanding of the company's printing products and services to effectively address customer inquiries & issues regarding products.

9. CRM Management:

i)Utilizing CRM software to manage customer information, track sales activities, and analyze customer data

Skills:

1.Strong communication Skills.
2.Customer Service Skills.
3.Organizational Skills.
4.Sound proficiency with Microsoft office.
5.Interpersonal Skills.
6.Patience & Adaptability.
7.Product Knowledge.
8.Timely problem solving skills.
9.Analytical Skills.
10.Team Collaboration.
11.Sales techniques such as upselling & cross-selling.
12.Attention to detail.
13.Negotiation Skills.
14.Active Listening.
15.Phone Etiquette.
16.Ability to generate leads by using own references.

Please Note: You have to travel anywhere in India at the time of exhibition through company's expenses for minimum 4-5 days.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Work Location: In person