Abacus Franchise - Sales & Service Job Role (Typical)
1. Franchise Sales Executive / Franchise Development Associate
Primary Goal:
Grow the franchise network by identifying, recruiting, onboarding, and supporting franchise partners within a territory.
Key Responsibilities
Lead Generation & Outreach:
Reach out to potential franchise partners/educators -- via calls, emails, events, social media, and local networking -- to create interest in owning a franchise.
Sales Presentations & Demonstrations:
Present the Abacus franchise model, curriculum benefits, investment details, and earning potential to prospects.
Prospect Qualification:
Evaluate candidate suitability based on interest, financial capacity, commitment, and alignment with brand values.Guide prospects through signing the franchise agreement, collecting franchise fees, and completing required paperwork.Maintain accurate records of leads, follow-ups, conversions, and sales pipeline data.
Skills Required
Closure & Documentation:
Reporting & CRM:
Strong communication and negotiation skills
Basic understanding of business/franchise models
Confidence in interacting with entrepreneurs/parents
CRM and basic digital tool usage
2. Franchise Support & Service Coordinator
Primary Goal:
Ensure smooth execution of franchise operations and help new partners succeed.
Key Responsibilities
Onboarding Support:
Help new franchise partners set up classrooms, student enrollment processes, teacher onboarding, and initial marketing plans.
Training & Development:
Coordinate or deliver training sessions for new teachers and franchisees on the Abacus curriculum and teaching technologies.
Quality Assurance:
Monitor teaching quality, student progress tracking, performance reports, and adherence to curriculum standards.Act as the point of contact for operational issues raised by franchise partners -- including materials, scheduling, student management systems, or marketing queries.Provide marketing templates, social media content, and event plans to help franchisees grow local awareness.
Skills Required
Customer Service:
Marketing Support:
Organizational skills and attention to detail
Good interpersonal and problem-solving skills
Ability to train individuals and deliver presentations
3. Abacus Instructor / Centre Manager
Primary Goal:
Deliver high-quality Abacus classes and manage student relations.
Key Responsibilities
Teaching Classes:
Conduct Abacus sessions for students according to franchise curriculum levels.
Student Assessment:
Track and evaluate student progress and provide feedback to parents.
Work Environment & Expectations
Client-oriented:
Building relationships with parents, franchise partners, schools.