Job Description

Job Summary:

We are seeking a well-groomed, customer-focused

Sales Executive

with a passion for luxury retail and fine jewellery. The ideal candidate will be responsible for driving in-store sales, delivering exceptional customer service, and building lasting relationships with clients to support repeat business.

Key Responsibilities:

1.

Customer Engagement & Sales

Greet and assist customers with warmth and professionalism Understand customer requirements and provide product recommendations Explain features, purity, pricing, and making charges of jewellery items Upsell and cross-sell products to meet individual and store sales targets Maintain deep product knowledge across all collections
2.

Customer Relationship Management

Build rapport with customers and ensure a personalized shopping experience Collect and maintain customer data for follow-up and loyalty programs Handle customer complaints or concerns with patience and professionalism Follow up with clients for after-sales services and future sales opportunities
3.

Store Operations

Ensure merchandise is displayed neatly and attractively Perform stock checks and support daily inventory audits Assist with tagging, labeling, and replenishment of jewellery items Maintain cleanliness and security protocols on the sales floor
4.

Billing & Documentation

Coordinate with the cashier to ensure accurate billing Help prepare necessary documentation for high-value purchases (KYC, invoices, etc.) Understand and explain exchange/return policies to customers
5.

Product & Market Knowledge

Stay updated on latest jewellery trends, collections, and promotions Attend product and sales training sessions as scheduled Understand competitors' offerings to confidently position own products

Key Skills Required:

Excellent communication and interpersonal skills Strong persuasion and negotiation abilities Attention to detail and high standards of personal grooming Basic knowledge of gold, diamond, and gemstone certification (preferred) Fluency in English and local language(s) Tech-savvy with basic billing/CRM systems (training will be provided)

Preferred Experience:

Sales experience in

jewellery, luxury fashion, or lifestyle retail

Comfort in working under

target-driven environments

Prior experience dealing with

high-net-worth customers

is a bonus

Work Environment:

Willingness to work on weekends, holidays, and in rotational shifts Standing for extended hours as part of front-line retail operations Adherence to store dress code and grooming standards
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

Speak with the employer

+91 9940684918