to join our team. The candidate will be responsible for generating leads, handling inquiries, converting them into bookings, and maintaining strong customer relationships.
Key Responsibilities:
Handle inbound and outbound calls, WhatsApp, and email inquiries for pilgrimage tours (Kailash Mansarovar, Adi Kailash, etc.)
Convert leads into confirmed bookings through effective communication and follow-up
Maintain and update customer database and follow-up records
Coordinate with the operations and marketing teams for smooth tour execution
Assist clients with itinerary details, pricing, visa, and travel-related queries
Build long-term relationships with customers for repeat business and referrals
Required Skills & Qualifications:
1-3 years of experience in travel or sales (freshers with strong communication skills may apply)
Excellent communication (Hindi & English) and interpersonal skills
Strong negotiation and persuasion skills
Good knowledge of MS Office, WhatsApp Business, and CRM tools
Passion for travel and customer service
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
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