To enhance room occupancy, revenue generation, and brand visibility of Emersion Residency through effective sales strategies and digital marketing initiatives.
Key Responsibilities
A. Sales & Business Development
Promote hotel rooms, banquets, and services to corporates, travel agents, and walk-in guests.
Generate new corporate clients, travel partners, and long-stay customers.
Achieve monthly and quarterly sales targets for room bookings and packages.
Handle client inquiries, negotiations, and closing of deals.
Maintain customer database, follow-ups, and repeat business.
Coordinate with front office and operations for smooth guest handling.
B. Digital Marketing & Online Presence
Manage hotel listings on OTA platforms (MakeMyTrip, Goibibo, Booking.com, Agoda, etc.).
Monitor room rates, availability, promotions, and reviews on OTAs.
Plan and execute digital campaigns on Google, Facebook, Instagram, and WhatsApp.
Create basic content for social media posts, offers, and promotions.
Track online performance, inquiries, conversions, and ROI.
Ensure positive online reputation management and respond to guest reviews.
C. Branding & Promotion
Support branding activities, seasonal offers, and festival promotions.
Coordinate with designers/vendors for creatives, banners, and digital ads.
Assist in organizing local promotions, tie-ups, and visibility activities.
D. Reporting & Documentation
Prepare daily/weekly sales and digital performance reports.
Maintain records of leads, bookings, revenue, and campaigns.
Ensure compliance with company policies and reporting standards.
Qualification & Experience
Graduate / MBA in Marketing, Hospitality, or related field (preferred).
1-4 years
experience in hotel sales or digital marketing (hospitality preferred).
Knowledge of OTAs, PMS, CRM, and digital tools.
Skills & Competencies
Strong communication and negotiation skills.
Knowledge of hotel sales cycle and digital marketing platforms.
Customer-centric approach with result orientation.
Basic knowledge of Canva, Meta Ads, Google Ads (preferred).
Good coordination and time-management skills.