Job Description

Bausch + Lomb Corporation, (NYSE/TSX: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better.

The company is one of the best-known and most respected healthcare brands in the world, offering the widest and finest range of eye health products including contact lenses and lens care products, pharmaceuticals, intraocular lenses, and other eye surgery products.

Our highest priority is the well-being of the people we serve. By listening to our customers and patients, by constantly honing our innovation edge, by executing with integrity and excellence, we strive to earn the trust of our partners and stakeholders.

Over the last 167 years, Bausch + Lomb has become a global hallmark for innovation and quality. Our talented and motivated colleagues work relentlessly to invent new materials, engineer new technologies, and ultimately bring new innovations to help people see better to live better.

JOB DESCRIPTION

JOB TITLE

SALES & CUSTOMER RELATIONS MANAGER

BAND

Level 15

BUSINESS UNIT / FUNCTION

Surgical

LOCATION

Within India as defined by Business

OBJECTIVES/

PURPOSE OF JOB

To maximize sales of Surgical equipment in designated markets & customers, in order to meet revenue and profitability targets through effective branding, distribution.

KEY ACTIVITIES/

RESPONSIBILITIES

Selling of Surgical IOLs in accordance with budgeted objectives and obtain maximum revenue and volume in relation to preset standards. Meet monthly & annual targets.

To identify new locations & outlets and act as liaison between the company & customer.

Execute marketing plans to achieve sales targets unit wise & product wise.

Develop new & existing accounts to get maximum business.

Educate doctors and staff personnel of the proper handling and leading of IOLs.

Provide continuous support to relevant doctors and staff via site visits or email / phone interface till closure of deals.

Build relationship to ensure that customer needs are taken care of and B&L product usage is increased.

Assist in the preparation and operation of trade shows, conventions & clinical meetings.

Monitor opportunities of business generation and competitors\xe2\x80\x99 activities; provide timely reports on competitor activities.

Prepare and submit all relevant reports pertaining to daily calls, target achievement and joint field units.

Ensure 100% compliance on bundled deals in coordination of cataract team.

Work closely with equipment team to build a robust lead list for equipment.

Ensure Receivables and Collections as per plan to contribute to the Company\xe2\x80\x98s bottom line.

Coordinate with Service Team to ensure Surgical customer satisfaction.

Competent to discuss Surgical equipment to establish the value of the product.

SUPERVISE DIRECT REPORTS

No

SCOPE OF POSITION

Sales volume responsibility as per target

KEY RELATIONSHIPS

KOL (Key Opinion Leader), Ophthalmologist, OT Staff etc.

QUALIFICATIONS/

TRAINING

Science Graduate (Electronics Engineer preferred) \xe2\x80\x93 diplomas also can be considered.

Preferably trained in a medical, scientific, technical field.

MBA preferred.

EXPERIENCE

8-10 years of experience

Preferably selling capital equipment in any Surgical & Medical Devices companies

Approved by:
Aarti Kohli \xe2\x80\x93 Director HR

Signature :
Date:
Approved by:
Dhatchinamurthy K - Surgical Business Unit Manager \xe2\x80\x93 India & Srilanka

Signature:
Date:
The masculine is used in this publication without prejudice for the sake of conciseness.

Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on reques.