Job Description

Fluent in Hindi & English (Tamil is a plus)

We are looking for a smart and responsible Sales & Customer Relations Executive to join our office-based team. The candidate will not be required to travel for field sales but should manage all customer communication, handle B2B platforms like IndiaMART, TradeIndia, Alibaba, take cold calls, and follow up on both domestic and export leads.

Key Responsibilities

Speak confidently and fluently in Hindi to handle customer calls from across India Attend incoming inquiries and make outbound follow-up calls via WhatsApp/Phone Manage accounts on IndiaMART, TradeIndia, Alibaba: Respond to leads Update product listings Share quotations and brochures Take cold calls and generate business from new customers Follow up on existing customer orders, dispatch status, and payments Maintain lead trackers and report progress to management Coordinate with internal departments (accounts, dispatch, production) for smooth order processing Assist with export communications and basic documentation support
Required Skills

Fluency in Hindi & English (Verbal and Written) Experience handling IndiaMART, Alibaba, TradeIndia (or willingness to learn) Strong communication and telephone etiquette Good coordination and follow-up skills Proficiency in WhatsApp Business, MS Excel, and email communication Understanding of sales funnel and customer handling
Preferred Qualifications

Bachelor's degree in Business, Commerce, or related fields 1-3 years of experience in B2B sales, customer support, or inside sales roles Prior work experience in manufacturing or trading company is a plus Basic knowledge of export documentation or coordination is an added advantage
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

English (Preferred)
Work Location: In person

Expected Start Date: 11/08/2025