Job Description

Key Responsibilities:

1.

Order Punching:

o

Enter Orders:

Accurately input customer orders into the system, ensuring all details (product, quantity, pricing) are correct.

o

Order Verification:

Review orders for completeness and correctness, and resolve any discrepancies before processing.

o

Order Tracking:

Monitor the status of orders and update records to reflect any changes or updates.

2.

Billing:

o

Generate Invoices:

Create and issue invoices based on orders processed, ensuring all charges are correctly listed.

o

Billing Queries:

Address any billing-related queries from customers and resolve discrepancies or issues promptly.

o

Payment Processing:

Track payments, manage accounts receivable, and follow up on overdue invoices.

o

3.

Follow-Up with Customers:

o

Order Confirmation:

Contact customers to confirm order details and expected delivery dates.

o

Customer Service:

Address any questions or concerns from customers regarding their orders, including issues with products or delivery.

4.

Dispatch:

o

Coordination:

Coordinate with the logistics or warehouse team to ensure timely and accurate dispatch of orders.

o

Delivery Tracking:

Track and provide customers with updates on their delivery status.

Additional Responsibilities:

Record Keeping:

Maintain accurate records of all sales transactions, communications, and customer interactions.

Reporting:

Generate and analyze sales reports to track performance and identify trends or issues.

Communication:

Serve as a point of contact between the sales team, customers, and other departments to ensure smooth operations. Top of Form
Bottom of Form

Qualifications:

Education:

Any graduate

Experience:

Previous experience in a sales coordinator role is preferred.

Skills:

Proficiency in Microsoft Office (Word, Excel). Strong organizational and multitasking abilities. Attention to detail and accuracy. Strong analytical and problem-solving skills.
Job Type: Full-time

Pay: ?18,000.00 - ?21,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person

Speak with the employer

+91 9871998461