Job Description

Job Title:

Sales Counselor

Department:

Sales counselor

Location:

Sakhiya Skin Clinic

Job Summary

The Sales Counselor is responsible for guiding patients regarding skin, hair, and cosmetic treatments, converting inquiries into confirmed treatments, and achieving sales targets while ensuring an excellent patient experience.

Key Responsibilities

Greet patients and understand their skin/hair concerns Explain treatment plans, procedures, packages, and pricing clearly Counsel patients and convert walk-ins, calls, and online inquiries into sales Coordinate with doctors and therapists for treatment planning Maintain patient records, follow-ups, and conversion reports Handle billing coordination and payment follow-ups Achieve monthly and quarterly sales targets Upsell and cross-sell clinic services and packages Resolve patient queries and ensure high satisfaction Follow clinic SOPs and maintain confidentiality

Required Skills & Qualifications

Graduate / Undergraduate (any stream) 1-3 years experience in sales counseling (skin clinic, hospital, wellness, or service industry preferred) Strong communication and convincing skills Presentable personality and patient-friendly approach Ability to handle objections and close sales Basic computer knowledge (CRM, Excel, billing software)

Key Competencies

Target-oriented mindset Customer relationship management Follow-up and retention skills Team coordination Professional ethics

Working Hours

As per clinic shift schedule

Salary & Incentives

Competitive salary + attractive incentive structure based on performance

Reporting To

Clinic Manager / Branch Head
Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund
Work Location: In person