Job Description

Sales Support

Assist the sales team in preparing and processing sales orders, quotes, and contracts. Coordinate with the logistics team to ensure timely delivery and installation of equipment. Maintain accurate records of sales activities, customer interactions, and order status in the CRM system.

Customer Relationship Management

Serve as the primary point of contact for customer inquiries, providing timely and accurate information. Follow up with customers to ensure satisfaction and address any issues or concerns. Assist in resolving customer complaints and facilitating the return or exchange of equipment as needed.

Administrative Tasks

Prepare sales reports, presentations, and other documentation as required. Schedule and coordinate sales meetings, product demonstrations, and other events. Handle incoming and outgoing correspondence, including emails and phone calls.

Sales Data and Reporting

Monitor sales performance metrics and provide insights to the sales team. Assist in the analysis of sales data to identify trends, opportunities, and areas for improvement.

Collaboration

Work closely with other departments, such as marketing, finance, and operations, to ensure alignment and support for sales initiatives. Provide feedback to the sales team regarding customer needs, market conditions, and competitor activities.

Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field (preferred). Proven experience in a sales support or coordination role, ideally in an equipment or industrial sales environment. Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint). Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Familiarity with sales processes and equipment industry standards is a plus.
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Provident Fund
Work Location: In person