to support our sales and distribution activities in the
Bakery & Food Manufacturing industry
. The role involves coordinating with clients, sales teams, distributors, and production units to ensure smooth order processing, timely delivery, and customer satisfaction. The ideal candidate will bring strong communication skills, organizational ability, and an understanding of food/FMCG sales processes.
Key Responsibilities
Provide administrative support to the sales team for quotations, proposals, and client communication.
Process sales orders and ensure timely delivery through coordination with logistics and supply chain.
Maintain accurate sales records, customer databases, MIS and CRM systems.
Communicate with customers to confirm orders, handle inquiries, and resolve issues.
Prepare sales reports, dashboards, and performance summaries.
Coordinate sales team schedules, meetings, and travel arrangements.
Liaise with logistics, finance, marketing, and production teams for smooth operations.
Monitor inventory levels and ensure product availability with warehouse/production.
Ensure sales documentation complies with company policies and standards.
Assist in organizing promotional events and sales campaigns.
Qualifications & Skills Required
Graduate / Postgraduate in Business Administration, Marketing, or relevant field.
Minimum 2 years of experience in Sales Coordination / Back-office Sales Support, preferably in Bakery, Food Manufacturing, or FMCG industry.
Strong proficiency in MS Excel, Word and CRM tools.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and handle pressure in a fast-paced environment.
Strong organizational skills with attention to detail.
Familiarity with order processing, invoicing, and inventory coordination.
Key Competencies
Customer Service Orientation
- Ability to handle client needs effectively.
Team Collaboration
- Strong coordination skills with sales and production teams.
Analytical Thinking
- Ability to generate and interpret sales reports.
Time Management
- Efficiently manage multiple tasks and deadlines.
Proactive Approach
- Anticipates requirements and resolves issues quickly.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
Dhulian, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
B2B sales: 2 years (Required)
Location:
Dhulian, West Bengal (Preferred)
Work Location: In person
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