Job Description

Job Title:

Sales Coordinator - Order & Payment Follow-up | CRM Executive

:

We are looking for a proactive and organized

Sales Coordinator

to manage

order follow-up

,

payment collection

, and maintain

CRM records

. The ideal candidate will support the sales and accounts teams by ensuring timely order processing, accurate client communication, and smooth receivable tracking using CRM tools. We are hiring a

Sales Coordinator

with strong skills in

payment follow-ups

and hands-on experience using

SAP

systems. The ideal candidate will support the sales and accounts teams by managing outstanding payments, coordinating with clients for timely collections, and ensuring accurate record-keeping in SAP.

Key Responsibilities:

Coordinate with customers and internal teams for

order confirmation, dispatch, and delivery updates

. Track order status and share regular updates with clients and the sales team. Follow up with clients on

outstanding payments

through emails and calls. Work with the accounts team to ensure timely

payment reconciliation

. Maintain detailed client records, communication history, and task logs in the

CRM system

. Prepare and share

daily/weekly reports

on order status, pending payments, and customer interactions. Assist the sales team with quotations, invoices, and after-sales support. Escalate payment or delivery issues to senior management, as needed.

Required Skills:

Excellent communication and coordination skills. Strong follow-up skills for both orders and payments. Good knowledge of

CRM software

(Zoho, Salesforce, HubSpot, or similar). Basic understanding of

order processing and dispatch workflows

. Proficient in MS Excel, Word, and Outlook. Knowledge of

SAP or ERP systems

is a plus. Attention to detail and problem-solving attitude.

Qualifications:

Bachelor's degree in Business Administration, Commerce, or related field. Certification in CRM/Sales coordination (optional but preferred).

Experience:

2 to 4 years

of experience in sales coordination, order follow-up, and payment collection roles. Prior experience in

manufacturing, retail, hardware, or industrial sectors

is a plus.

Salary Range (Monthly):

upto ?35,000 (depending on experience, industry, and location)
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Work Location: In person