Job Description

Job Title:

Sales Coordinator (with IT Support)

Location:

[Ludhiana ]

Department:

Sales

Reports to:

Sales Manager / Head of Sales

Key Responsibilities

Maintain and update

sales reports, MIS, and data analysis

using MS Excel and other tools. Coordinate with franchisees, distributors, and retail stores to resolve

software-related queries

or escalate issues to the IT team when required. Assist the Sales Department with

order processing, follow-ups, and communication

. Support sales team in preparing presentations, proposals, and monthly sales reports. Monitor and analyze

sales data to track performance

against targets. Ensure proper documentation and record-keeping of all sales-related activities. Act as a

communication link

between sales, retailers, and internal departments. Provide

basic troubleshooting

for software applications used by sales/retail teams.

Required Skills & Qualifications

Graduate in

Commerce / Business Administration / IT / related fields

.

0-3 years of experience

in sales coordination, MIS, or retail operations. Strong proficiency in

MS Excel (pivot tables, VLOOKUP, charts, reporting)

. Good communication skills (spoken & written). Ability to work with franchisees/retailers and resolve their queries patiently. Basic knowledge of

software troubleshooting / IT systems

preferred. Strong organizational and multitasking skills.
Job Type: Full-time

Pay: ?15,000.00 - ?17,000.00 per month

Application Question(s):

Have you ever worked with franchisees, distributors, or retail stores? Do you regularly work with large data sets in Excel? Are you comfortable making regular calls to franchisees/retailers? Have you ever provided basic troubleshooting for software or IT-related issues? Are you comfortable coordinating with IT teams for issue escalation?
Work Location: In person