Job Description

Position:

Sales Coordinator / Client Support Executive(Office-Based | B2B | No Field Sales)

Location:

Lal Bazar, Kolkata

Employment Type:

Full-Time

Working Hours:

10:30 AM - 7:00 PM

Weekly Off:

All Sundays + 1st & 3rd Saturdays

Company Brief:

LMC Global Pvt Ltd is

A GOVT. RECOGNISED STAR EXPORT HOUSE

and

ISO 9001:2015 & ISO 14001

certified manufacturer-exporter of eco-friendly jute, cotton, canvas, and technical textile products. With over

16 years

of consistent global engagement, we serve international B2B clients across agriculture, retail, and industrial sectors, maintaining a strong reputation for quality, compliance, and dependable service delivery.

Role Overview:

This is a strictly office-based B2B coordination role involving professional email communication, quotation preparation, and CRM follow-ups. Field sales, tele-calling, or commission-based sales profiles are not suitable

We are seeking a high-calibre Sales & Client Support Associate to strengthen our export sales pipeline, manage inquiry workflows, and ensure superior client servicing. The role demands structured communication, disciplined follow-ups, and close coordination with leadership to drive order closures and support business growth.

Key Responsibilities:

Manage daily inbound inquiries from B2B platforms, email, website leads, and phone calls. Qualify leads and capture customer requirements with accuracy and professionalism. Coordinate with the Managing Director/Export Manager on pricing, feasibility, and decisions. Draft and issue quotations in a timely, organized, and client-friendly manner. Track and follow up on quotations to convert leads and maintain customer engagement. Maintain structured records of inquiries, customer profiles, and quotation histories. Communicate confidently with both domestic and international customers via email, phone, and CRM.

Required Qualifications & Skills:

Minimum 1 years of experience in sales support, client coordination, B2B sales, or export inquiry handling. Graduate/Master's degree in Business, Marketing, or related fields.

Strong communication skills with fluency in English a (spoken and written)

for client-facing interactions. Proficiency in MS Excel, MS Word, and basic CRM tools. Familiarity with B2B platforms (IndiaMART, Alibaba, ExportersIndia, etc.) is an advantage. Ability to multitask, prioritize leads, and manage follow-ups with discipline and professionalism.

Salary:

Competitive, based on experience and capability.

Job Type: Full-time

Pay: ?16,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

B2B sales: 1 year (Preferred)
Language:

English (Preferred)
Location:

Kolkata, West Bengal (Preferred)
Shift availability:

Day Shift (Preferred)
Work Location: In person