Job Description

A Tele Sales Coordinator in the paper and paperboard industry in 2025 will be responsible for making outbound calls to potential clients, providing information about the company's products (paper and paperboard), handling inbound inquiries, and coordinating sales efforts. This role requires strong communication, sales, and customer service skills.

Here's a more detailed breakdown:

Responsibilities:

Outbound Calling:

Making a high volume of calls to potential customers to introduce products and services, generate leads, and build relationships.

Inbound Handling:

Answering incoming calls from customers, addressing inquiries, providing information about products (paper and paperboard), pricing, and resolving any issues or complaints.

Sales Support:

Assisting the sales team by scheduling appointments, preparing quotes, and following up on leads.

Customer Relationship Management:

Maintaining accurate customer records, updating information in the CRM system, and ensuring customer satisfaction.

Product Knowledge:

Developing a strong understanding of the paper and paperboard products and their applications to effectively communicate with customers.

Lead Generation and Qualification:

Identifying and qualifying potential leads through effective communication and questioning techniques.

Meeting Sales Targets:

Working towards achieving individual and team sales targets by converting leads into sales.

Reporting:

Maintaining records of calls, leads, and sales activity, and providing regular reports to the sales manager.

Skills and Qualifications:

Excellent Communication Skills:

Strong verbal and written communication skills are essential for engaging with customers effectively.

Persuasive and Influencing Skills:

The ability to persuade customers, handle objections, and close sales.

Customer Service Orientation:

A focus on providing excellent customer service and building positive relationships.

Sales Skills:

Knowledge of sales techniques, lead generation, and closing strategies.

CRM Proficiency:

Familiarity with CRM systems for managing customer data and interactions.

Time Management and Organization:

Ability to manage a high volume of calls, prioritize tasks, and meet deadlines.

Adaptability and Resilience:

The ability to adapt to different customer personalities, handle rejections, and maintain a positive attitude.

Technical Proficiency:

Basic computer skills for data entry, email communication, and using CRM software.

Product Knowledge:

Understanding of paper and paperboard products and their applications is crucial.

In the context of the paper and paperboard industry, the Tele Sales Coordinator will need to be knowledgeable about:

Different types of paper and paperboard (e.g., corrugated, kraft, specialty papers).

Paper grades, weights, and their applications.

Printing and packaging requirements related to paper and paperboard.

Industry trends and regulations.

ONLY FEMALE CANDIDATES NEED TO APPLY

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Provident Fund
Schedule:

Day shift
Work Location: In person