Job Description

Job Summary

The

Sales Coordinator

will assist the sales team in achieving revenue targets by managing back-office support, client coordination, order processing, and documentation. This role acts as a bridge between customers, the sales team, and internal departments to ensure timely communication, order fulfillment, and customer satisfaction.

Roles & Responsibilities1. Sales Support & Coordination

Assist the sales team in preparing quotations, proposals, and tender documentation. Handle customer inquiries via email, phone, or CRM system. Track and follow up on pending quotations and proposals. Coordinate with the design, procurement, and service teams for timely project execution.

2. Order & Documentation Management

Process purchase orders (POs) from customers and verify details. Ensure proper documentation for dispatch, billing, and delivery schedules. Maintain updated customer and order databases.

3. Customer Relationship Management

Maintain regular communication with clients regarding order status and delivery timelines. Handle escalations and forward critical issues to the concerned department. Assist in scheduling client meetings, presentations, and follow-ups.

4. Reporting & MIS

Prepare daily/weekly/monthly sales reports for management review. Track sales performance against targets using CRM or Excel dashboards. Provide input on sales trends and customer feedback.

5. Coordination with Finance & Logistics

Follow up on payments with customers as per credit terms. Coordinate with logistics for dispatch planning and delivery tracking.

Qualifications & Skills

Education

: Graduate in Business Administration, Commerce, or related field. / BSC/MSC - CHEMISTRY/BIOCHEMISTRY / B.TECH - CHEMICAL ENGINEERING/ENVIRONMENTAL ENGINEERING First preference will be given to female candidates

Experience

: 1-4 years in sales coordination or inside sales (preferably in water treatment, engineering, or industrial sectors).

Skills

: Excellent communication and coordination skills. Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software. Ability to multitask and prioritize under tight deadlines. Basic understanding of technical products or willingness to learn.

Behavioral Competencies

Attention to detail. Strong organizational skills. Positive attitude and problem-solving approach. Team player with customer-oriented mindset.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Life insurance Provident Fund
Experience:

Water treatment: 1 year (Required)
Work Location: In person