Job Description

Job Profile:
Responsibilities:

• Responsible for taking care of customer complaints, dispatch status, after sales service in coordination with salesperson.
• Responsible for handling portals/ enquires for India Mart and other websites.
• Responsible for forwarding the enquires to sales team considering the specifications, location, etc.
• Preparing sales quote and sales order in coordination with sales team. (Maintain Sales Report)
• Taking follow ups and confirmation from customer for dispatch. Or inform clients for any delay or issues, Advance payment collection and Follow ups etc.
• To follow up with Production team to make material ready before Dispatch Date.
• Coordination with Customer to provide support and Coordination with inter department for execution of orders.
• Follow ups with customers for repeat orders.
• Preparing PI & PO when and where required

Qualifications:

• Proficient in MS office with Decent typing Speed
• Excellent written & verbal communication

Skills Required