A Sales Coordinator will be responsible to supports the sales team by handling administrative tasks,facilitating communication,and ensuring smooth sales operations.They act as a bridge between the sales team and other departments, and also manage customer interactions. Their role is crucial for efficient sales processes and achieving revenue growth.
Ensuring clear and efficient communication between the sales team, customers, and other departments.
Order Processing and Tracking:
Accurately processing customer orders, tracking deliveries, and addressing customer inquiries.
Sales Data Analysis:
Analyzing sales data to create reports and identify trends that can inform sales strategies.
Sales Team Support:
Providing sales representatives with necessary tools, leads, and information to close deals.
Coordination with Marketing:
Aligning marketing campaigns with sales goals and ensuring the availability of promotional materials.
Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form
Take the lead on organizing the resources necessary to put together high quality sales presentations
Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date
Act as the primary customer service contact for clients who have questions about their accounts or our products
Work with other departments within the company to bring in additional help on creating sales presentations when needed.
Coordinate sales team by managing schedules, filing important documents and communicating relevant information
Ensure the adequacy of sales-related equipment or material
Respond to complaints from customers and give after-sales support when requested
Store and sort financial and non-financial data in electronic form and present reports
Handle the processing of all orders with accuracy and timeliness
Inform clients of unforeseen delays or problems
Monitor the team's progress, identify shortcomings and propose improvements
Assist in the preparation and organizing of promotional material or events.
Ensure adherence to laws and policies.
Skills and Qualifications
Strong Communication Skills:
Ability to effectively communicate with various stakeholders.
Organizational Skills:
Managing multiple tasks and maintaining accurate records.
Problem-Solving Skills:
Addressing customer issues and finding solutions to sales-related challenges.
Computer Proficiency:
Familiarity with CRM software, Microsoft Office Suite, and other relevant tools.
Customer Service Skills:
Providing excellent support to customers and ensuring their satisfaction.
Analytical Skills:
Interpreting sales data and providing insights to the sales team.
Job Type: Full-time
Pay: ?28,000.00 - ?32,000.00 per month
Work Location: In person
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