Job Description

Key Responsibilities1. Order Management & Dispatch Coordination

Receive, confirm, and process sales orders from Sales Executives and distributors. Coordinate with the warehouse and logistics team to ensure timely dispatch. Monitor stock levels (SKU-wise) and align with production on availability. Track the status of deliveries and ensure proper documentation (invoice, DO, GRN).

2. Sales Reporting & MIS

Prepare and share Daily Sales Reports (DSR) with management. Maintain primary and secondary sales trackers, SKU-wise performance, and route plans. Generate weekly and monthly MIS for review meetings. Support the sales team in target vs achievement analysis.

3. Distributor Coordination

Maintain updated distributor information: stock, orders, payments, credit limits. Follow up for outstanding payments and ensure timely clearance. Handle distributor claims, returns, and scheme settlements. Provide price lists, scheme circulars, and updates regularly.

4. Sales Team Support

Assist Sales Executives and ASMs with accurate data, reports, and required materials. Circulate promotional schemes, product updates, and marketing materials. Coordinate travel reimbursements and administrative paperwork. Support onboarding of new sales staff (documentation, ID cards, system access).

5. Cross-Functional Coordination

Work closely with Production, QC, and Warehouse teams for product availability. Coordinate with the Accounts team for invoice issues, credit notes, and payment reconciliation. Support Marketing during product launches, events, and activations.

6. Customer & Market Support

Communicate with retailers/distributors when required to resolve order or delivery issues. Track customer complaints related to product, delivery, or documentation and escalate appropriately. Monitor competitor updates, pricing changes, and market trends when shared by field teams.
Job Types: Full-time, Permanent

Pay: ?30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Work from home
Work Location: In person