Job Description

Job Opening: Sales Coordinator - Spartek Group / Neycer India Ltd, Chennai

Company Profile

Spartek Ceramics India Ltd and Neycer India Ltd, part of the Spartek Group, are leading manufacturers in the Indian ceramics and sanitaryware industry. With decades of experience, they specialize in high-quality ceramic tiles, wall and floor tiles, vitreous china sanitaryware, and related products. Committed to innovation, quality, and sustainability, the companies serve diverse residential, commercial, and industrial clients across India. Their collaborative, growth-oriented culture makes them a preferred workplace for professionals seeking to advance their careers in the ceramics sector.

Position

Sales Coordinator

Roles & Responsibilities

Manage customer accounts, update CRM systems, and prepare sales documents. Handle client inquiries, confirm orders, and resolve basic service-related issues. Process orders, coordinate with logistics, and track deliveries. Generate sales reports and performance metrics for management. Organize sales meetings, client visits, and promotional events. Maintain accurate records of client interactions and transactions. Assist in lead qualification, scheduling meetings, and nurturing prospects. Resolve minor client issues and escalate complex concerns when needed.

Qualifications & Skills

Bachelor's/Master's degree in Business, Marketing, Communications, or related fields (MBA/Engineering preferred). 2-5 years of experience in sales support, customer service, or administrative coordination. Prior experience in mid-sized companies dealing with building materials (tiles, paints, bathroom fittings) or consumer products, preferably with pan-India operations of ?3-5 crore monthly turnover. Strong proficiency in MS Office, especially Excel, for data handling and reporting. Familiarity with CRM tools such as Salesforce, HubSpot, or Zoho. Excellent verbal and written communication skills. Strong organizational and multitasking ability with attention to accuracy. Proactive problem-solving skills and a collaborative team player. Customer-focused mindset with responsiveness and empathy.

Role Objectives

Streamline client, sales, and internal team coordination for smooth workflows. Enhance customer satisfaction through timely responses and accurate support. Support sales growth by offloading administrative work from the sales team. Provide accurate, real-time data and actionable insights. Build cross-functional collaboration across sales, logistics, finance, and marketing.

Experience Required:

2-5 years of relevant experience as Commercial Executive, Sales Support, or Customer Service in mid-size companies with pan-India operations.

Job Location:

Chennai

Application Details

Candidates must provide complete details of current and past assignments. Include information on current emoluments along with contact number. Reference should be mentioned in the application if applicable.

Contact Information

Email: hr@spartek.in

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Application Question(s):

Do you have 2-5 years of experience in sales support, customer service, or admin coordination? Do you have a Bachelor's or Master's degree in Business, Marketing, Communications, or a related field? Do you have experience supporting sales teams in the building materials or consumer products sector? Are you proficient in MS Excel for data handling and reporting? Have you collaborated with sales, marketing, production, and finance teams in any previous job?
Work Location: In person