Job Description

To follow up with customers for PO (Purchase Order), delivery confirmation, or queries.
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To raise Sales Orders (SO) in the system after verifying PO details.
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To share SO and delivery timeline with the production planning or dispatch team.
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To coordinate with accounts for billing details, payment terms, and advance payment status.
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To maintain and update customer master data, sales pipeline, and lead records in CRM.
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To coordinate with the dispatch team for shipment status and delivery confirmation.
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To ensure all documentation related to orders is documented and archived properly (quotation, PO, SO, invoice, LR, etc.).
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To manage cross-team coordination between departments (accounts, production, stores, and dispatch) to ensure smooth order execution.
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To maintain customer relationship management by sharing updates, feedback, and follow-ups for repeat orders.
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To maintain data security and confidentiality, and live by the HR Policy.
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To provide reports to the RM and CMO on a timely basis.
Job Types: Full-time, Permanent, Fresher

Pay: ?11,343.53 - ?29,702.24 per month

Application Question(s):

Are you willing to work at Shapar? What would you rate your English Proficiency out of 10? Would you agree to our Retention Deposit Policy - We will keep a deposit of Rs. 2000 from the salary we mutually agree for 2 Years, when you complete 2 years we will give all the deposited money to you.? What is expected CTC? Have you worked with a Manufacturing Company as a Sales Co-ordinator? If Yes, how many years?
Work Location: In person