To follow up with customers for PO (Purchase Order), delivery confirmation, or queries.
To raise Sales Orders (SO) in the system after verifying PO details.
To share SO and delivery timeline with the production planning or dispatch team.
To coordinate with accounts for billing details, payment terms, and advance payment status.
To maintain and update customer master data, sales pipeline, and lead records in CRM.
To coordinate with the dispatch team for shipment status and delivery confirmation.
To ensure all documentation related to orders is documented and archived properly (quotation, PO, SO, invoice, LR, etc.).
To manage cross-team coordination between departments (accounts, production, stores, and dispatch) to ensure smooth order execution.
To maintain customer relationship management by sharing updates, feedback, and follow-ups for repeat orders.
To maintain data security and confidentiality, and live by the HR Policy.
To provide reports to the RM and CMO on a timely basis.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Application Question(s):
Are you willing to work at Shapar Rajkot?
How many years experience do you have in Sales Co-ordinator?
What would you rate your English proficiency out of 10?
What is your current Salary in CTC?
What is your expected Salary?
Work Location: In person
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