Job Description

Role Overview:

The Sales Coordinator will be responsible for supporting the sales team in driving lead generation, qualifying prospects, preparing proposals, coordinating sales activities, and ensuring customer satisfaction post-sale. The role requires strong communication, organization, and follow-up skills to help convert opportunities into long-term partnerships.

Key Responsibilities

1. Lead Generation

Identify potential customers through inbound and outbound channels. Utilize marketing campaigns, industry events, referrals, and digital outreach to attract prospects. Leverage CRM systems and marketing automation tools to track and manage leads.

2. Lead Qualification

Assess leads based on interest level, budget, decision-making authority, and timelines. Apply qualification frameworks such as BANT (Budget, Authority, Need, Timeline). Prioritize high-potential prospects for timely follow-up.

3. Needs Analysis & Categorization

Gather and organize customer requirements into tiers: Essential (must-have), Performance (nice-to-have), and Delight (value-add). Prioritize needs based on business impact, urgency, and customer sentiment.

4. Proposal & Solution Presentation

Prepare customized proposals based on customer needs and business goals. Clearly demonstrate product value, benefits, and ROI. Address queries and concerns through consultative selling approaches.

5. Negotiation & Handling Objections

Discuss pricing, commercial terms, and implementation timelines. Resolve competitive comparisons, perceived risks, and other customer hesitations. Use effective negotiation techniques to arrive at mutually beneficial agreements.

6. Closing the Sale

Facilitate the approval process, contract execution, and payment terms. Ensure timely documentation and compliance with company policies. Celebrate the closure and reinforce client partnership.

7. Post-Sale Follow-up & Customer Success

Coordinate product onboarding, delivery, and after-sales service. Maintain regular engagement to ensure customer satisfaction and retention. Identify opportunities for upselling and cross-selling based on evolving customer needs.

Qualifications & Skills

Bachelor's degree in Business Administration, Marketing, or related field. 2-4 years of experience in sales coordination, inside sales, or customer relationship management. Proficiency in CRM tools, MS Office, and digital outreach platforms. Excellent communication, organizational, and problem-solving skills. Ability to work in a fast-paced, target-driven environment.
Job Type: Full-time

Pay: From ?30,000.00 per month

Benefits:

Provident Fund
Application Question(s):

What is your current CTC & expectation? Do you have experience in Lead Generation in shipping/ Telcom industry?
Education:

Bachelor's (Preferred)
Location:

Andheri East, Mumbai, Maharashtra (Required)
Willingness to travel:

50% (Required)
Work Location: In person

Speak with the employer

+91 7977753793
Application Deadline: 15/08/2025