Job Description

Call Directly HR- 7717300328

Job Profile: Sales Coordinator

Role Name: Sales Coordinator
Location: BRS Nagar, Ludhiana
Working Hours: 9:30 AM - 6:30 PM
Salary Range: ?14,000 - ?16,000 for freshers

Job Overview:
We are seeking a dedicated and proactive Sales Coordinator to join our team. The ideal candidate will be responsible for managing follow-ups with walk-in customers, coordinating with the sales team, and ensuring a seamless customer experience. This role requires excellent communication skills, patience, and a basic understanding of Excel and other software tools. The Sales Coordinator will play a crucial role in converting leads and, when necessary, generating new leads to drive sales growth.

Key Responsibilities:
- Customer Follow-ups: Manage and execute timely follow-ups with walk-in customers to ensure high levels of customer satisfaction and retention.
- Sales Team Coordination: Work closely with the sales team to ensure smooth operations and effective communication between team members.
- Customer Handling: Address customer inquiries and concerns with patience and professionalism, ensuring a positive customer experience.
- Lead Conversion: Convert potential leads into actual sales by understanding customer needs and offering suitable solutions.
- Lead Generation: Proactively generate new leads through various channels to expand the customer base when required.
- Data Management: Maintain accurate records of customer interactions and sales activities using Excel and other software tools.
- Reporting: Prepare and present regular reports on sales activities, customer feedback, and market trends to the management team.

Qualifications:
- Education: High school diploma or equivalent; a degree in Business Administration or related field is a plus.
- Experience: Freshers are welcome to apply; any prior experience in sales or customer service is advantageous.
- Skills:
- Fluent in English with excellent verbal and written communication skills.
- Basic knowledge of Excel and familiarity with other software tools.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Ability to work independently and as part of a team.
- Dedication to providing excellent customer service and achieving sales targets.

Personal Attributes:
- Strong attention to detail and a proactive approach to problem-solving.
- High level of dedication and commitment to the role.
- Patient and empathetic with a customer-focused mindset.
- Ability to adapt to changing situations and handle pressure effectively.

Job Types: Full-time, Permanent, Fresher

Pay: ?14,000.00 - ?16,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person