Position CSR Executive/Sales CoordinatorReporting To DirectorWork Location Cuffe ParadeYears of Experience 1-5 yearsQualification B.comShift / Work Timings 10.00 am - 6.00 pm2nd & 4th Saturdays offSunday OffGender PreferencePFBonusPaid LeavesNoneYesAt the end of financial yearAfter confirmationRequisites (Core competencies / Skills)
Graduation
Proficient in English
Responsibilities
To prepare a Order plan by forecasting the orders for a year in discussion with directors and
communicate the same to principal.
To review the order plan on every quarter and carry out necessary modification.
To complete all the documentation required to execute the orders.
To co-ordinate for the product pricing with customer and principal.
To provide up to date information to customer by updating the shipment schedule and
answering the queries (if any).
Follow up with principals for quality issues.
Send monthly development progress report to Principals.
To resolve customer complaints by coordinating with principal, checking payment documents
like Letter of Credit, highlighting discrepancy in LC, shipment related queries etc.
To ensure receipt of on time and accurate commission by timely follow up with principal.
To do follow up with customers for the payment clearance.
To keep directors update about the progress of each order by preparing the MIS reports on
monthly basis.
To prepare monthly import statistics and present to Director
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