Job Description

Key Responsibilities:

Order Processing & Management:

Receive and process customer orders in a timely and accurate manner. Monitor the status of orders and ensure on-time delivery. Coordinate with the logistics and inventory teams to track shipments and resolve any order discrepancies.

Sales Support:

Assist the sales team in preparing quotes, proposals, and presentations. Maintain and update customer databases and sales records using CRM software. Support the preparation of sales reports, dashboards, and presentations for internal and external meetings.

Customer Interaction:

Serve as a point of contact for customer inquiries, ensuring that all customer needs and concerns are addressed promptly. Assist in managing customer accounts, including addressing any issues or special requests. Follow up with clients to ensure satisfaction with products/services and resolve any complaints.

Communication & Coordination:

Act as a liaison between the sales team and other departments (e.g., Sales, Accounts, Logistics) to ensure the timely completion of orders. Coordinate the scheduling of meetings, demos, and calls between sales teams and clients. Help prepare and organize sales meetings and events.

Sales Reporting & Analytics:

Track sales data, generate reports, and analyze trends to help the sales team improve performance and meet targets. Monitor and report on the progress of sales campaigns and initiatives. Assist with the creation of sales forecasts and budgeting activities.

Administrative Duties:

Maintain and organize sales documentation, including contracts, agreements, and customer communications. Handle administrative tasks such as filing, document preparation, and office coordination related to the sales department.

Product & Service Knowledge:

Stay updated on the company's products, services, and market conditions. Provide information and assistance to customers regarding product specifications, pricing, and availability.

Qualifications:

Education:

Bachelor's degree in Business Administration, Marketing, Sales, or a related field (preferred). High school diploma or equivalent required.

Experience:

Minimum of 1-3 years of experience in a sales support or coordination role (preferred).
Experience in a specific industry (e.g., technology, healthcare, manufacturing) is a plus

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Health insurance
Work Location: In person