Right salary will be offered to the right candidate
Preferred Candidate:
Male /Female
Job Location:
Malad
Role overview:
The Sales Coordinator will support the Business Development and Operations teams in managing client communication, preparing proposals, coordinating project deliverables, and ensuring smooth execution of mystery shopping assignments.
Key Responsibilities:1. Sales Coordination
Assist in preparing proposals, quotations, and presentations for mystery audit services.
Follow up with clients for approvals, documentation, and clarifications.
Coordinate meeting schedules, calls, and client follow-ups.
Maintain updated sales trackers, dashboards, and CRM entries.
2. Client Communication
Serve as a point of contact for clients regarding queries, report status, and project updates.
Share audit reports and ensure timely delivery of client requirements.
Obtain feedback from clients and communicate it to internal teams.
3. Project Coordination
Work with Operations, QA, and Auditor teams to ensure project timelines are met.
Track the progress of ongoing mystery audits and update the BD team.
Support in preparing project briefs, checklists, and documentation.
4. Documentation & Reporting
Maintain client files, agreements, and data in an organized manner.
Prepare weekly/monthly sales and project reports.
Update revenue trackers, new leads, and ongoing project statuses.
Key Skills & Requirements:
Strong communication and coordination skills.
Proficiency in MS Excel, Word, and PowerPoint.
Ability to multitask and handle multiple client accounts.
Detail-oriented, organized, and proactive.
Experience in mystery shopping, audits, market research, or customer experience (preferred).
Ability to work closely with BD and operations teams.
Qualifications:
Graduate in any field (MBA preferred).
1-3 years of experience in sales coordination or client servicing.
Prior experience in CX/Mystery Shopping industry is an advantage.
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?350,000.00 per month
Ability to commute/relocate:
Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Do you have experience as a Sales coordinator, Do you have PPT making knowledge, Do you have experience in EXCEL
Experience:
CRM software: 1 year (Preferred)
Location:
Malad, Mumbai, Maharashtra (Preferred)
Work Location: In person
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