The Sales Coordinator supports the sales team by managing schedules, processing orders, preparing sales documents, and ensuring smooth communication between clients and internal departments. This role requires strong organizational, communication, and multitasking skills.
Key Responsibilities1. Sales Support
Assist the sales team in preparing quotations, proposals, and presentations.
Process sales orders accurately and ensure timely entry into the system.
Maintain sales records, reports, and client databases.
2. Customer Coordination
Communicate with clients to provide product information, confirm orders, and follow up on inquiries.
Handle customer complaints or issues and coordinate with the relevant department for resolution.
Ensure timely delivery of products/services to clients.
3. Administrative Tasks
Manage sales team schedules, appointments, and travel arrangements.
Prepare and maintain sales reports, dashboards, and performance trackers.
Coordinate meetings, calls, and internal communication.
4. Cross-Department Coordination
Work with finance for invoice processing and payment follow-up.
Coordinate with logistics for delivery schedules and stock availability.
Assist marketing in planning promotional activities or events when required.
Skills & Qualifications
Bachelor's degree in Business, Marketing, or related field (preferred).
1-3 years of experience in sales support or coordination roles.
Strong communication and interpersonal skills.
Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems.
Excellent organizational and multitasking abilities.
Attention to detail and problem-solving skills.
Key Competencies
Customer service orientation
Team collaboration
Time management
Data accuracy
Initiative and adaptability
Job Types: Full-time, Permanent
Pay: ?30,000.00 - ?35,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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