Job Description

Job Summary:

We are seeking a detail-oriented and proactive Sales Operations Executive to join our Supply Chain Operations team. The ideal candidate will support the end-to-end sales order process, optimize supply chain workflows, and ensure seamless coordination between sales, logistics, and inventory teams to meet customer demands efficiently.

Key Responsibilities:

Manage the sales order processing cycle from order receipt to delivery, ensuring accuracy and timeliness. Liaise with the sales team, logistics, and warehouse to track and fulfil customer orders. Monitor inventory levels and coordinate with procurement/supply chain to ensure product availability. Analyze sales and operational data to provide insights and support forecasting and planning. Ensure smooth coordination between regional sales teams and central supply chain operations. Maintain and update sales order records and documentation in ERP/CRM systems. Handle customer communication related to order status, delays, or changes. Support continuous improvement initiatives to enhance operational efficiency and service delivery. Generate periodic reports on order status, sales trends, and supply chain performance metrics.
Requirements:

1-3 years of experience in sales operations, order management, or supply chain coordination. Strong understanding of sales processes and supply chain workflows. Proficiency in MS Excel and experience with ERP/CRM systems. Excellent communication and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to multitask and work in a fast-paced, team-oriented environment.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person