Job Description

Coordinate with the sales team and clients to manage leads, proposals, and follow-ups. Ensure that client needs are met promptly.

? Customer Communication: Act as the main point of contact for clients, handling queries, updates, and providing timely responses via calls, emails, and other channels.

? Balance Payment collection: Collect the balance payment after the sales deal is closed and the token is collected.

? Sell small-ticket products: Meet sales targets for small programs, services, or consultancy slots, especially when slots are missed due to no-shows in pre-paid, pre-scheduled meetings. ? Documentation and Reporting: Maintain accurate sales reports, performance trackers, and client documentation. Ensure proper filing and up-to-date records of all interactions.

? CRM and System Management: Regularly update CRM systems, track sales activities, and ensure that client data and interactions are recorded accurately for performance tracking.

? Meeting Scheduling: Schedule, coordinate, and follow up on meetings, demos, and sales calls for the sales team, ensuring that all appointments are kept.

? Client Onboarding and Engagement: Assist in managing client onboarding processes and ensure a smooth transition for new clients, working closely with internal teams.

? Support in Sales Strategy: Assist with the development and execution of sales strategies and campaigns, helping the team meet their KPIs and targets.

? Invoicing and Quotations: Prepare quotations for clients, follow up on approvals, and manage the invoicing process to ensure timely and accurate billing.

? Team Collaboration: Collaborate with internal teams (e.g., operations, accounts) to ensure client needs are met, and sales objectives are achieved.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person