The Sales Coordinator plays a crucial role in the backend sales team, responsible for order processing, invoicing, and ensuring smooth shipment coordination. This position serves as the link between clients, internal teams, and delivery partners to make sure orders are processed, dispatched, and delivered on time.
Key Responsibilities:
l Book new orders and generate accurate invoices
l Track shipment clearances and coordinate with dispatch teams
l Follow up with delivery teams and ensure timely order fulfillment
l Share daily order updates and pending action summaries
l Communicate with clients and sales personnel via WhatsApp, calls, and email
l Maintain and update Excel trackers and documentation systems
l Assist the Team Lead in resolving client queries or delivery issues
l Ensure all records, updates, and communication are accurate and timely
l Support in backend coordination to maintain operational flow
Good to Have:
l Communicate with transport vendors and carriers to schedule and confirm pickups
l Cross-check order details with product codes and pricing before invoicing
l Coordinate with credit to confirm advance payment or credit clearance before dispatch
l Ensure ERP entries match physical documents and email confirmations
l Track shipments and provide timely updates to clients and internal stakeholders
Candidate Requirements:
l Bachelor's degree (Commerce or Business preferred)
l 1-4 years of experience in sales coordination or backend operations
l Proficiency in MS Excel and MS Office Suite
l Experience with SAP or other ERP systems (preferred)
l Good multitasking abilities and fast computing speed
l Clear, courteous, and professional communication skills
l Ability to work independently and as part of a team
Job Type: Full-time
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
total work: 3 years (Required)
Sales: 1 year (Required)
Work Location: In person
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