Job Description

Location:

Mira Road (Unified)

Department:

Sales & Business Development

Gender: Female candidates only

Job Overview:

We are looking for a

smart, proactive, and organized female Sales Coordinator

to support our business development and sales operations in the elevator industry. The ideal candidate will play a vital role in lead generation, scheduling meetings, client communication, order coordination, and internal team collaboration. This role demands excellent communication, coordination, and multitasking abilities, along with a strategic mindset to support business growth.

Key Responsibilities:

1. Lead Generation & Client Communication

Conduct

cold calling

to elevator companies and relevant prospects to generate leads.

Strategically plan outreach efforts

to identify new business opportunities and convince potential clients of our offerings. Schedule client meetings for the Business Development Assistant based on availability and business priorities. Maintain regular follow-up with clients to ensure continued engagement and relationship building. Maintain detailed service reports, log issues, and feedback for continuous product improvement.

2. Coordination with Field Sales Team

Act as the

point of contact

for the Business Development Assistant, providing them with accurate lead details and meeting schedules. Ensure timely communication and handover of client information between office and field staff.

3. Quotation & Order Processing

Prepare

quotations and proposals

based on client requirements and data provided by the BD team. Generate and maintain

Sales Order Sheets

and process

Production Orders

accurately. Coordinate with internal teams for smooth workflow from inquiry to order dispatch.

4. Dispatch & Client Updates

Track and coordinate

dispatches with the logistics team

. Ensure clients are regularly updated about

order status

, expected delivery timelines, and any delays. Take final acknowledgement from clients about the material received.

5. CRM & Documentation

Maintain and update client and lead details in the

CRM system

consistently. Record all communications, follow-ups, and status updates to ensure visibility for all stakeholders.

6. Technical Support Coordination

Route technical queries, installation issues, and configuration support requests to the

Service Engineer

or technical team. Act as the communication bridge between clients and technical staff to ensure quick resolution of product concerns.

7. Payment Follow-up & Billing Coordination

Conduct

timely follow-ups

for outstanding payments and manage

client-specific credit cycles

. Send

invoices, payment reminders, and account ledgers

to clients on schedule. Coordinate with the

Billing

,

Dispatch

, and

Service

departments to ensure end-to-end order and service fulfilment.

Key Skills & Requirements:

Graduation (Bachelor's Degree) in any field

1-3 years of experience in Sales Coordination or Client Handling (experience in the elevator industry is highly preferred).

Excellent communication skills

- both verbal and written. Strong interpersonal and

client relationship management

abilities. Organized, detail-oriented, and capable of

handling multiple priorities simultaneously

. Knowledge of MS Office Suite (Word, Excel, PowerPoint) and CRM tools. Smart, self-motivated, a

quick learner

, and able to take

strategic initiatives

. Experience in handling

billing coordination

,

dispatch tracking

, and

sales process documentation

is an added advantage.

Work Nature:

In-office role

, with regular coordination with field staff and other departments. Requires a

strategic mindset

and strong follow-up skills to ensure seamless sales operations.
Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person

Speak with the employer

+91 9307200508